We Aim To Please! Hear what our customer's say!
Our customers are extremely important to us and we strive to ensure that every one experiences Worry-Free travel! We love to meet people and we love getting them to their destinations on-time, in comfort and in style. Here is a sample of some of the feedback we’ve received from our customers.
We had 5 buses and the 2 at US Bank Stadium left 30 people at our group. I did not contact the person in charge. The driver said one guy let's just leave. Both buses were full and the other bus bus one and bus to the left while we still have 30 people at US Bank Stadium go back to the hotel
Excellent, on time service. Wonderful driver - driving in the worst of Minnesota winter weather conditions all over the state, he got us where we needed to be safely. He clearly cared about his vehicle and his passengers. He was flexible, good sense of humor, and most of all, a great driver. Northfield was responsive to a few contract changes and very accessible to our phone calls and emails prior to the trip. And, they were very competitive.
Our girls appreciated the services of their driver (Roger) who was professional and friendly.
Great experience. Bus was in great condition and the driver was super friendly.
On time and friendly.
We had an incredible driver, Jeanine, who provided impeccable service to our group but more importantly became our friend by the end of our week long trip. She was wonderful to have as part of our group and we would recommend her and Northfield Lines to anyone who asks.
We hired Northfield Lines to transport a wedding party and guests from a hotel to the wedding venue and back. Joni was very easy to work with. Very accommodating. We had to make changes from our original plan and we were told it wouldn’t be a problem. And it wasn’t. Wonderful driver. I would highly recommend them.
Northfield Lines has been amazing to work with. From the customer service, to the drivers, timeliness, prices and everything in between. We have truly loved Northfield Lines and will continue to work with them for all our upcoming events and transportation needs. Thank You!
The drivers were polite and was kind to our customers we would use them again!
We are excited about the service and attention to safety that Northfield continues to provide our organization. We look forward to the next road trip.
Co-founder Legacy Keepers Institute
Great service and such fast responses on email. Thank you!
The Castle Rockers Travel Club has contracted with Northfield Lines for many years for our members' bus trips. They are always on time, the bus is always spotless and the drivers professional. Angela has driven us on many occasions and we are always grateful and amazed at how she gets us through some tricky places so calmly! We would highly recommend Northfield lines.
The Driver that took us on the trip was outstanding.. She was very attentive to the kids and was very polite to the staff that was on board.. The driver that picked up group at the school did not help load the luggage underneath the bay at all.
Our driver arrived ahead of time, invited us on the the bus at the appropriate hour, and drove us to our destination efficiently and courteously. After the play, she met us at the front door of the theater and drove us back to our cars.
It was a great ride and we actually had one of our bridesmaid's father as the driver, who we already knew was a kind and professional person. Overall, it made getting around for our wedding a lot less stressful!
All bus drivers were friendly and 99% right on time.
Thank you for all your work!